Junior Startup Success Manager (M/F)

Factory’s mission is to digitalize the German and European economies. A next generation business club fostering innovation, Factory connects the right people to build relationships that matter and empowers entrepreneurs to make a real impact, creating the world of tomorrow. Through a unique membership model, Factory’s curated community brings together the brightest minds from all over the globe. Its network includes freelancers, startups from all possible stages and verticals, established corporations from the old and new economy, as well as investors and leading influencers from politics and science. Factory operates the first and largest startup campus in Germany, a meeting point for the community of innovators, which provides access to an inspiring work environment and exclusive events.


We are currently looking for an experienced Junior Customer Success Manager (Junior Startup Success Manager) to join our innovative and ambitious team at our Berlin office.


Key accountabilities


  • You will be shaping the community (by scouting potential members/interviewing/onboarding)

  • You will be creating new formats/services for our startup members together with the team/our events team

  • You will support our Corporate Success team, by connecting our startups to our corporate members/partners


Knowledge, capabilities, and experience


  • You have a Bachelor’s Degree in a relevant field such as business, communication, languages or social studies

  • You’re startup enthusiastic: You have a keen understanding of startup world, you are familiar with current startup scene in Berlin

  • You’re skilled with Mac OS and Google for Work apps and have experience with administration tasks

  • Network driven person with outstanding communication and presentation skills

  • Experience from startup environment

  • 1-2 years of professional experience in similar role big plus

  • Fluent command of English & German (written and oral)


Our offer


  • You will be given a great opportunity for professional growth and self-improvement on a strategic and creative level

  • You will work in a fast-paced, multi-faceted and exciting company

  • You will work alongside a team of smart and ambitious professionals

  • You will receive competitive pay as well as the opportunity for employee equity


Do you feel you’re the right fit for this opening and are excited about starting your next challenge? Then apply at Factory by sending us your application. We look forward to meeting you!